Offered by Oman Drydock Company.

Customer Care

ODC's commitment to customer care is seen in the formation of a dedicated Customer Care team established to specifically interact and look after the requirements and comfort of the client' staff and superintendents that are using ODC.

A special team for hospitality and protocol named "Marhaba" - an Arabic word that means “Welcome” - expresses the warmth and happiness upon our guest's arrival.

This team is responsible for routine protocol duties, shipyard's visiting process and procedures. Also can organise hotels, transport from Muscat to Duqm and from local accommodation to the shipyard, entertainment, and work-related administration for on-site clients. This reduces the overall pressure on the representative while the vessel is in the shipyard. ODC has a policy of making the stay at the shipyard as stress-free as is possible.